Framery, the world’s leading manufacturer of smart soundproof pods, is planning changes to its dealer partner and end-customer service organization. The goal of the reorganization is to respond to the company’s international growth, bring operations closer to customers, and provide an even better customer experience across all market areas.
Framery Group Plc | Press release | October 6, 2026
“Our goal is to offer a first-class customer experience in all our market areas. The current organization model based on specialized teams has served the needs of the market and Framery well, but now we see a need for an even more unified customer experience and a stronger presence across different time zones. By breaking down silos and increasing team collaboration, we are building a smoother and more holistic customer experience,” says Samu Hällfors, CEO of Framery.
In addition, the restructuring is driven by particularly strong growth in North America. The company has already strengthened its presence in the United States by launching the Gradus™ product line and converting its logistics center in Michigan into a manufacturing facility for that product line.
Due to the planned organizational changes, Framery has today issued a proposal for change negotiations concerning the Customer Operations function and the Global Logistics team, to structurally reorganize operations to better meet customer needs. A total of 43 employees fall within the scope of the negotiations.
The change negotiations do not carry any cost-saving targets. However, as roles and focus areas shift, the planned measures may lead to a maximum of four redundancies.
The change negotiations will begin on October 13 and are expected to last approximately two weeks.
Framery communications
Tel. +358 50 410 5133
Framery in brief
Framery enables people to focus on what truly matters and to get things done. With its soundproof smart pods and smart office solutions, Framery turns ordinary offices into places people love. This is why Framery is an essential part of a successful workday for millions of workers in over a hundred countries and within many of the world’s leading companies.
