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We’re here to support you

At Framery, we’re committed to providing exceptional care to our customers, dealer and installation partners.
Our dedicated Customer Success team ensures seamless support for all our digital services. If you’re already a user of Framery Connect, you can reach out to us directly through the platform.

With Framery, help is always within reach.

Connect with our Customer Success

Our Customer Success team is here to ensure you get the most out of your smart pods and digital services.

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Questions about smart pods?

Framery Support Hub offers questions and answers for Framery smart pods and Workplace Technology.

Open Framery Support Hub

Can we assist you in another way?

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For dealer partners

The Framery 360 portal for dealer partners

Framery 360 provides access to everything needed to sell and market Framery products. Dealer partners can create quotes with our visual configurator, browse the latest product and marketing materials, and contact us directly through the dealer portal.

Framery 360 login

Picture of installation manual for Framery smart pods

For installation partners

Resources for installation excellence

At Framery, we support our service personnel, including installation and maintenance partners, by providing the best possible customer service.

Official product documentation

Find official Framery documentation such as safety & product instructions, installation guides and user manuals from Framery Help.

Open Framery Help

Installation report

Fill in and send installation report for Framery smart pods. Identify pods by their pod ID in Service Tool.

Open Service Tool

Report an issue

Report an issue, make a reclamation or ask for support and spare parts regarding Framery pods by filling out our claim form.

Report an issue

Online learning platform

LearnUpon is our online learning platform offering courses on product installation.

Open LearnUpon

Additional support and contact

If you have any questions or need additional support, feel free to contact us.

EMEA region:
phone: +358 105 735 720 (9am-4pm UTC+3)

AMER region:
phone: +14 152 834 359 (9am-3pm EST)

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