Frequently Asked Questions

Office phone booths and meeting pods can be used to eliminate distractions and increase productivity in the workplace, but this is only achieved if they are actively used. To reach their full potential, pods must be placed close enough to their users. This creates certain requirements especially in terms of sound insulation.

The required level of sound insulation for pods, expressed in practical terms, is that they can be placed right next to workstations in an office and people working outside them will not be able to overhear discussions inside. This is especially important in the case of on-demand use of single-person pods.

ISO 23351-1 is a new standard that can be used to measure the level of pods’ sound insulation as a whole and to produce a single figure, called speech level reduction, which describes the degree of provided speech privacy. A speech level reduction of 30 dB corresponds with the practical requirement of sound insulation mentioned above. With a lower level of sound insulation, pods should be placed further away from people working outside them. You can read more about the new ISO standard here.

In addition to sound insulation, interior acoustics of pods are another factor to take into consideration. Poor interior acoustics make it difficult to hear what’s being said during phone calls and meetings. This also causes users to raise their voices, which creates another problem in terms of privacy.

Reverberation time is typically used to describe the interior acoustics of a space. Unfortunately, it’s not possible to reliably test reverberation time in pods because of their small size. However, the surface area and thickness of absorptive materials inside a pod are good indicators of its acoustics. Also, as with sound insulation, it’s important to test pods in practice and make sure that speech sounds natural inside them.

We recommend locating our office pods and office phone booths centrally, close to where people are working so it is easy to check whether the pod or phone booth is occupied and is easy to access. You can find more tips in our Placement guide.

We recommend providing one Framery One and One Compact for every 10 employees, one Framery Four for every 20 employees and one Framery Six for every 30 employees.

As a rule of thumb, the more noise or ad hoc conversations in the work area, the more pods you need.

We have partners in all major cities globally. Contact our sales team for an introduction to your nearest partner.

We have partners in all major cities globally. Contact our sales team for an introduction to your nearest partner.

You can see the starting net prices (MSRP) from the product pages. Contact our sales team for an offer here.

Framery Four and Framery Six have a floorless structure meaning they have low thresholds (1.25 cm / 0.5 in). The pods are also wheelchair accessible. Framery Four Accessible is a fully ADA compliant meeting pod. Also, Framery Six Base, with some additions, is ADA compliant.

All products:
Input varies between 100-240 VAC, 10A, 50-60Hz

Output varies between 100-240 VAC, 5.6-8.0 A, 50-60 Hz, USB from 15W to 65W

For more detailed specs please check product guides.

*A power outlet type 16A is used in India

Framery products can be plugged into a standard wall socket. The pods have their own adaptors that provide power to the fans, lights, table and outlets. Inside the pods, there are country-specific power outlets for charging devices.

Framery smart pods have their own power adaptors that provide AC to the fans and 24 V DC to the lights. The lights and fans are operated by a millimeter wave radar.

All pods are delivered with 7m / 23ft long power cord. Cord length outside the pod varies when routed from floor or from ceiling. Detailed product specific information can be found from the product guides.

All Framery products comes with country specific power outlets placed inside the pod.

Optional USB/LAN/HDMI ports available. Single person pods provide 1-2 power outlet and optional ports. Multiperson pods provides 2 x or more power outlets and 2-4 optional ports. USB-C port power range from 15W to 65W. For more detailed information please check product guides.

All the electronic components can be changed in the event of a malfunction. Our electrical safety certificate in the USA and Canada requires the electrical unit and the power outlet in our products to be tested together at our factory. This requirement dictates that if one of these components needs replacing, they must both be replaced.

This applies only to pods in the USA and Canada. Everywhere else, the electrical unit and the power outlet can be replaced separately. All other components can also be replaced separately.

We have found no evidence that pods interfere with any regular wireless signals.

Framery smart pods’ radio frequency approval measurements are tested according to EU and FCC legislation. The system doesn’t disturb other electrical devices.

In an office where 300 to 500 lux illumination on a workstation table top is achieved, a similar 300 to 500 lux result is achieved on top of a table inside a Framery pods when the glazing in the pod is not obstructed. All products provide natural color temperature of 4000 K. Specific lighting information can be found from product guides.

The ventilation and lighting in the pods can be adjusted using digital touchscreen controller in smart pods. Our dual phase ventilation system means that there are default settings for fan speed when the pods are in use and different setting for continuous ventilation and refreshing the pod when not in use.

All Framery smart pods’ door handedness can be changed at location. Framery One and One Compact are delivered right-handed and Framery Four and Six left-handed by default.

All Framery smart pods are provided with spring hinges as a standard.

Framery One
Exterior: 225.5 × 122 × 100 cm / 88.8 × 48 × 39.4 in (h, w, d). With casters: extra 3 cm / 1.18 in in height. With air filter: extra 6.5 cm/ 2.56 in in height.

Framery One Compact:
Exterior: 225 x 103 x 100cm / 88.6 x 40.7 x 39.4 in (h,w,d). With casters: extra 0,5 cm / 0.2 in in height.

Framery Four & Framery Four Accessbile:
Exterior: 232.9 x 235.2 x 129.2 cm / 91.7 x 92.6 x 50.9 in (h, w, d).

Framery Six:
Exterior: 209.7 x 215.4 x 254.6 cm / 82.6 x 84.8 x 100.3 in (h, w, d).

The operating spaces of the Framery smart pods are presented in the tech specs of the product guides. More accurate illustrated space requirements for Framery pods can be found in the installation instructions. The instructions are available upon request.

Framery smart pods
Framery One Compact
Framery One
Framery Four
Framery Six

Framery One weighs 357kg / 787 lb.
Framery One Compact weighs 253kg / 558 lb.
Framery Four weighs 520 kg / 1146.4 lb.
Framery Four Accessible weighs 560 kg / 1234.6 lb.
Framery Six weighs 718 kg / 1582.9 lb.

Framery One’s crate dimensions are 229 × 131 × 88 cm / 90.15 × 51.6 × 34.6 in. Weight is 430 kg / 948 lb. Crates can be stacked (max 3 boxes).

Framery One Compact’s crate dimensions are 228.5 × 114.5 × 86.5 cm / 90 × 45.1 × 34.1 in and it weighs 310 kg / 683 lb. The crates can be stacked, 3 boxes max.

Framery Four’s crate dimensions are
Crate 1: SIZE 226 × 75 × 138 cm / 90 × 29.5 × 54.3 in (l, w, h). WEIGHT 180-238kg / 396-524 lb.
Crate 2: SIZE 224 × 74 × 114 cm / 88.2 × 29.1 × 44.9 in (l, w, h). WEIGHT 395 kg / 870.8 lb.
Crate 1 is stacked on top of Crate 2.

Framery Four Accessible’s crate dimensions are
Crate 1: SIZE 226 × 75 × 138 cm / 90 × 29.5 × 54.3 in (l, w, h). WEIGHT 278 kg / 612.9 lb.
Crate 2: SIZE 224 × 74 × 114 cm / 88.2 × 29.1 × 44.9 in (l, w, h). WEIGHT 395 kg / 870.8 lb.
Crate 1 is stacked on top of Crate 2.

Framery Six’s crate dimensions are
Crate 1: SIZE 222 × 89 × 149 cm / 87.4 × 35 × 58.7 in (l, w, h). WEIGHT 392 kg / 864 lb.
Crate 2: SIZE 224 × 113 × 116 cm / 88.2 × 44.5 × 46.7 in (l, w, h). WEIGHT 505 kg / 1113 lb.
Crate 1 is stacked on top of Crate 2.

Framery One
Default settings 28 W. Highest settings 37 W. Standby mode 6 W.

Framery One Compact
Default settings 27 W. Highest settings 40 W. Standby mode 14 W.

Framery Four & Framery Four Accessible
Default settings 52 W. Highest settings 115 W. Standby mode 20 W.

Framery Six
Default settings 145 W. Highest settings 202 W. Standby mode 28 W.

Framery smart pods set the standard in sustainability with durability that is measured in decades, light-weight product structures, use of truly recyclable materials, and modularity that allows the life cycle of the products to be extended indefinitely.

Framery wear parts (including gas lifts, leveling glides, LED lighting, electric parts, hinges and locks) are warranted. Regular maintenance will extend the lifespan of a single pod unit substantially. Maintenance includes regular service calls for the unit (tightening screws, adjusting hinges, etc.) and the replacement of wear parts.

The Framery Management System has been certified according to ISO 9001, ISO 14001 and ISO 45001 standards. All Framery’s products are CE marked.

The relevant EC directives to Framery’s CE marking are:
Low Voltage Directive (LVD)2014/35/EU
Electromagnetic Compatibility Directive (EMC) 2014/30/EU
Restriction of Hazardous Substances (RoHS) Directive 2011/65/EU
Ecodesign Directive 2009/125/EC
Radio Equipment Directive (RED) 2014/53/EU

Additionally, Framery products are tested by an accredited testing laboratory for the electrical safety and FCC/ISED. Furthermore, our products are NRTL certified by UL for the the US and Canada markets.

All Framery smart pods are GreenGuard Gold certified.

Framery smart pods line sets the standard in sustainability with durability that is measured in decades, light-weight product structures, use of truly recyclable materials, and modularity that allows the life cycle of the products to be extended indefinitely.

Framery has achieved a 23 % material reduction – which equals over one million kilograms of raw material annually – with its new line of products, while increasing their level of performance compared to previous models. This has also made it possible for Framery to reduce product prices. The carbon footprint in the manufacturing stage of the new products is 16 % smaller on average. A change from plywood to steel as the main construction material also allows Framery to continue reducing its environmental impact and strive towards a 50% reduction in CO2 emissions by 2028.

The most effective way for manufacturers to reduce the environmental impact of their products is to extend their life cycle. The durability of the all-steel structures of Framery’s new products is measured in decades. Modular product structures allow them to be easily serviced and refurbished and their life cycle to be extended indefinitely. At the end of their life, the products are fully recyclable as a result of elimination of composite and other hard-to-recycle materials.

In Framery’s case, seismic requirements are typically related to our products’ ability to stay upright in case of an earthquake. Seismic anchoring can be done to Framery smart pods using specific seismic kit. Instructions are available upon request.

No fire hazardous materials are used in Framery products. The fire safety of all surface materials, upholstery and acoustics materials of our products are tested and classified by either national or international standards. The sheet metal exteriors and sound-control laminated glass are of such quality that they may halt heat and fire. Acoustic felt fibers we use meet B-s1, d0, EN 13501-1; acoustic panels B-s2, d0, EN 13501-1 and floor carpet Bfl-s1, EN 13501-1 requirements. Interior panels in Framery products meet ASTM E84: Class A. Seat materials used in the seating provided by Framery meet CA TB 117:2013 requirements. Fabric used in upholstery meets the performance requirements of EN 1021-1 and 1 021-2.

KIWA Inspecta, an EU accredited inspection body, has stated that there is no need for installing sprinklers in Framery products. The statement is based on the following facts:

None of the products or product clusters exceed the 9 – 12 square meter area covered by a single sprinkler.
The products do not contain any easily combustible materials and therefore do not increase the fire load of the surrounding space by hindering the operation of the sprinklers in it. The products can be considered movable furniture instead of building structures that sprinkler requirements are typically set for. KIWA Inspecta’s statements are available upon request.

In special cases where sprinkler installation is required by local fire officials or local regulations, our products can always be fitted with sprinklers. Framery does not provide the sprinklers, install them or take responsibility of the installation. Sprinkler installation instructions are available in help.frameryacoustics.com.

Framery One
Default airflow: 26 l/s, 55 CFM (94 m3/h).

Framery One Compact
Maximum airflow: 36 l/s, 76 CFM (129.6 m3/h).
Default airflow: 26 l/s, 55 CFM, 94 m3/h (when person steps inside the pod).

Framery Four
Maximum airflow: 100 l/s, 212 CFM (360.2 m3/h).
Default airflow: 78 l/s, 165 CFM, 280 m3/h (when person steps inside the pod).

Framery Six
Maximum airflow: 187 l/s, 397 CFM (674.6 m3/h).
Default airflow: 149 l/s, 316 CFM, 536 m3/h (when person steps inside the pod).

The fans do not significantly increase the noise level in a typical open office setting. The fans are on top of the pods, so they are as far away as possible from people working around them. It is possible to minimize the noise the fans make by adjusting their speed, which in turn affects the air flow inside the pods. Also, placing the pods under a low ceiling or a ventilation pipe with a hard surface should be avoided because these structures may increase fan noise by reflecting sound.

Framery Office Sound Masking System doesn’t increase the office ambient noise.

Framery smart pods have the cutting edge technology and software that allow the smart pods to sense and respond to environmental conditions, provide behavioral data for optimizing office layouts, and stay connected to every space in the workplace with advanced bookability functionalities. And with an integrated 4G connection, the pods can receive over-the-air software upgrades to integrate new features into the future.

Framery One, One Compact, Four and Six are current Framery smart pods in the offering.

Acquire your first Framery smart pod and activate these features through your own Framery Connect platform. Once the Framery smart pod is purchased, it is vital to activate the pod to have access not only to the smart features but also to the basic touchscreen functionalities including controls for lighting and ventilation. Activating the pods before installation ensures they are immediately operational upon delivery. You can also get yourself familiar with the Framery Connect platform before the pods arrive.

Preferably the pod activation should be done by personnel responsible for pod management and the overall workplace planning, such as an office or facilities manager. Nonetheless, the initial contact can invite others to Framery Connect at any time. To make sure that you activate your pod before it is installed, contact your dealer to ask about the activation process.

No, activating the pods only enables the digital features included with your initial purchase. Although we offer a paid tier for workplace technology products in the future, the decision to subscribe will always be yours. Rest assured, there will always be a free version of the service available.

Framery has a portfolio of smart pods, but in addition Framery offers a suite of Workplace Technology products. These are Framery Connect, Framery Connect sensor, Framery app, Framery Room Display and Framery Office Sound Masking System.

Every connected space, Framery smart pods or spaces occupied with Framery Connect sensor, provides you with valuable occupancy data that is needed to improve the layout and efficiency of a workspace.

These connected spaces are managed in, and collecting data into Framery Connect. Office managers can then use Framery Connect web platform to see which spaces are functioning efficiently, which spaces need attention, and which spaces go unused. With real-time usage data office managers can provide enough right spaces in the right places.

Once you have purchased a Framery smart pod or acquired Framery Connect sensors, you will get credentials and access to the Framery Connect web platform.

The Framery app is available to all Framery customers. Setting up the Framery app into your company’s use requires just few steps by the office manager. Our customer success managers will gladly help you making the set-up work. After that you and the employees in the organization only need to download the Framery app to your mobile phone from an app store, and sign-in with your company’s credentials. Then you are all setup for easy and quick mobile booking.

We always aim to gather and store the minimum amount of data needed for enabling the features we have. Software development is done with security and privacy built-in, using best practices and technologies.

Framery does all software development work in-house together with selected subcontractors. Each pod is cryptographically provisioned, identified and authorized by our cloud solution. All keys, tokens and other credentials are only stored if necessary and always in a secure manner.

Our cloud solution is built on top of Amazon Web Services’ infrastructure using their best practices. Our end-to-end solution has been reviewed and penetration tested by Fraktal, esteemed Finnish information security consultancy firm. Security consultancy firm and our Information Security Management System, including our software development processes, are ISO27001 certified.

Read more about data security from our data security policy.

Not at all. There are two reasons why the Framery smart pods are more sustainable. Firstly, they are lighter, which reduces the materials usage by 23% and results in 16% lower manufacturing emissions on average. Secondly, The durability of the all-steel structures of Framery’s new products is measured in decades. Modular product structures allow them to be easily serviced and refurbished and their life cycle to be extended indefinitely. At the end of their life, the products are fully recyclable as a result of elimination of composite and other hard-to-recycle materials.

Framery will also be among the select few companies in the world pioneering the use of SSAB fossil-free steel in our products, starting as soon as the material becomes available in 2026.

Framery O
Framery Q
Framery 2Q

Framery launched in March 2024 new Framery smart pods. Framery O, Q and 2Q were decided to phase out of production by the end of 2024. Last order date for the previous generation pods is December 31, 2024.

Framery O
Exterior: 221 × 100 × 100 cm / 87 × 39.4 × 39.4 in (h, w, d). With casters extra 2 cm / 0.8 in in height.

Framery Q
Exterior: 222 × 220 × 120 cm / 87.4 × 86.6 × 47.2 in (h, w, d). With casters extra 2 cm / 0.8 in height.

Framery 2Q
Exterior: 222 x 235 x 280 cm / 87.4 × 92.5 × 110.2 in (h, w, d).

Framery O weighs 350 kg.
Framery Q weighs 630 kg without furniture.
Framery 2Q weighs 950 kg without furniture.

Framery Q can be configured to right-handed, but Framery O and 2Q are always left-handed.

In Framery’s case, seismic requirements are typically related to our products’ ability to stay upright in case of an earthquake. If required, Framery O and Framery Q can be fixed to the floor with anchor bolts using the leveling glide screw holes in the floor modules. Framery 2Q can be fixed to the floor with anchor bolts and seismic brackets.

Framery O’s crate dimensions are 226 cm (width) X 73 cm (depth) X 116 cm (height). The crate weighs 385 kg.

Framery Q’s crate dimension are 225 cm (width) X 97 cm (depth) X 137 cm (height). The crate weighs 690 kg. Furniture is delivered on a separate pallet that weighs 31–97 kg.

Framery 2Q’s crates dimensions are 215 cm (width) X 110 cm (depth) X 152 cm (height) and the crate weighs 875kg. Glasses are delivered in two crates which are stacked and banded together. Both glass crates are 226 cm (width) X 106 cm (depth) X 25 cm (height) and the crates weighs 190kg and 150kg.
2Q Lounge includes all crates what mentioned above + furniture package 225 cm (width) X 112 cm (depth) X 67 cm (height) and it weighs 160kg

The spare part availability apply exclusively to products within the 5-year warranty period. For all other products (vai older products), part availability and pricing will be reviewed case-by-case.

Yes, you can. You can add a Framery Connect sensor to Framery O, Q or 2Q and get insightful data about how the pods are being used and make better workplace management decisions for your office. Also Framery app is available for booking meeting spaces easily.